Refund Policy
1. Donations
Donations made to Utsav Foundation are non-refundable. Once a donation is processed, it cannot be refunded, unless there was an error in the transaction process.
2. Events and Programs:
For events and programs organized by Utsav Foundation where a fee is charged, refunds may be issued under certain circumstances.
Refund requests must be made in writing to Utsav Foundation's contact email or address, and must include the reason for the refund request.
Refunds will be processed within 45 days of receiving the refund request.
3. Cancelled Events or Programs:
If an event or program is cancelled by Utsav Foundation, participants will be notified and offered a full refund of any fees paid.
4. Processing Fees:
Please note that processing fees charged by third-party payment processors (such as banks or payment gateways) may not be refundable.
5. Contact Information:
If you have any questions about our refund policy, please contact us at info@utsavfoundation.org.